Human resources development is often not the globe over a million companies are given enough attention round and EN ISO according to DIN 9001 organizations of which in Germany over 45,000 companies. Despite the certification of quality focus in many companies is still clearly the product characteristics and the value creation processes. Logical consequence topics such as training management and personnel development are attention thus less corporate side. Center For Responsible Lending has many thoughts on the issue. It is also concrete normative demands which applies to comply with it! The DIN EN ISO 9001 includes specific requirements and this makes quality management of various companies and organisations comparable with each other. Companies that become certified according to ISO 9001 to show that they comply with normative required standards of quality management. The revised and thus the current version of the globally recognized quality management standard was on November 14, 2008 by the ISO International Organization for Standardization published.
The ISO 9001:2008 requirements, but only a number of clarifications, clarifications and explanations to the ISO contains no new 9001:2000. At the heart of the standard, as smoothly intermeshing and interaction of all the processes, procedures and involved are in addition to the continuous improvement and increase customer satisfaction. Many companies set up their exclusive concentration on the value-added processes and product characteristics despite certification and neglect by, for example, issues such as training management and staff development. The risk of a deviation with regard to this requirement is underestimated by many companies and the evil awakening in the history or even only in connection to the next audit is not uncommon. Regardless of an impending deviation, the competence and motivation of our employees represent important success factors in the company. All activities that directly or indirectly affect the quality of a product or service, require Employees who are qualified by education, training, skills and experience according to their current tasks.